Voice over Internet Protocol (VoIP) is a technology that allows you to make voice calls using an internet data network. VoIP is accessed via an application, installed on a computer or mobile device. Find out now how VoIP works and what its main benefits are.
What is the difference between VoIP technology and the analogue system?
VoIP and traditional analogue phone systems have a completely different basis of operation. Analogue systems are supported by a cable of two thin copper wires. This cable transmits an electrical signal which in turn is transformed into sound waves. When we talk on the telephone, these waves are responsible for establishing the connection between the transmitter and the receiver. Currently, in addition to analogue lines, digital VoIP lines are widely used. The basis of the VoIP system is a digital protocol that can provide a wide range of services. Both the transmission of voice and several multimedia services. VoIP thus has a greater transmission capacity than analogue. Digital calls are generally free of noise and interference. Here is a useful link to find out. Their sound quality is therefore superior to analogue calls.
What are the advantages of VoIP technology?
VoIP operates on a pre-existing framework or database, which is the same as that used to provide the Internet. It is supported by data connections (optical fibre, ADSL, LAN...). Here are some aspects that show the advantages of VoIP: VoIP has no predefined limits on the number of simultaneous conversations. It allows you to host phone numbers in the telecom operator's cloud. With VoIP, it is possible to create a network of several users. This makes it easy to interconnect these users under a single head-end number. It allows computers to be used to make calls; without the need to connect them to telephone sets. Initially, VoIP solutions do not require equipment or significant installation costs. VoIP gives customer service teams the flexibility and access to take calls wherever they have an Internet connection.